What We Do
At Connect-Us Hub CIC, we support refugees, asylum seekers, migrants, and vulnerable people with guidance, practical help, and community. Together, we rebuild lives with dignity and hope.
Our Approach
We combine lived experience, professional social work knowledge, and strong community partnerships to deliver compassionate, ethical, and practical support. From day-to-day aid to empowerment programs, our approach is holistic — addressing emotional, social, and practical needs.
Our Programmes & Activities
Each area of our work is designed around the real needs of the people we serve.
Education & Empowerment
Individuals new to UK systems
We help individuals understand their rights, access education and training, and confidently engage with UK systems — building the knowledge and confidence to navigate life in the UK.
Purpose: Helping people understand their rights and confidently engage with UK systems.
Benefits: Greater confidence, clearer rights, and a stronger foundation for independence.
How to access: Contact us or drop in to our Norwich hub.
Access to Services
Anyone struggling to access support
We support access to healthcare, housing, education, and local authority services, ensuring no one is left behind. We help people find their way to the services they are entitled to.
Purpose: Ensuring no one is left behind.
Benefits: People get the healthcare, housing, and support they need.
How to access: Self-referral or professional referral.
Integration & Community
Refugees, asylum seekers, migrants & neighbours
We create safe spaces for cultural exchange, social connection, and meaningful community participation — because belonging is at the heart of rebuilding a life.
Purpose: Creating belonging through connection.
Benefits: Reduced isolation, new friendships, and a sense of belonging.
How to access: Join our community events and gatherings.
Advocacy & Training
Local organisations, volunteers & professionals
We work with local organisations to promote inclusive service delivery and equip volunteers and professionals with essential knowledge about migration, asylum, and integration.
Purpose: Promoting inclusive service delivery.
Benefits: Better-informed services and more inclusive communities.
How to access: Contact us to discuss training and partnership.
Support for Vulnerable People
People facing hardship
We provide practical aid, emotional support, and community programs for refugees, asylum seekers, migrants, and those facing hardship — always prioritising dignity and respect.
Purpose: Practical aid with dignity.
Benefits: Immediate help and ongoing compassionate support.
How to access: Reach out — all support is free and confidential.
Volunteer-Led & Community Driven
Our whole community
Our work is powered by volunteers and people with lived experience, ensuring support is personal, empathetic, and impactful. Lived experience shapes everything we do.
Purpose: Personal, empathetic, impactful support.
Benefits: Support that truly understands, from people who have been there.
How to access: Volunteer with us or join our community.
Need Support, or Want to Help?
Whether you need support or want to lend a helping hand, our doors are open. All our support is free and confidential.